Reliable Automotive Services was founded on two core beliefs: customers shouldn't have to inconvenience their lives just to get their car fixed, and everyone deserves a second chance. We started by bringing professional diagnostics and repairs directly to our customers' driveways, parking lots, and job sites across Lubbock and the surrounding Texas communities—while building a team of skilled technicians with diverse backgrounds and resilience.
Our staff members come from challenging backgrounds, including past addictions and incarceration. Rather than seeing these experiences as barriers, we recognize them as sources of strength, determination, and perspective. By providing a safe, supportive workplace free from judgment, we give our team members the opportunity to rebuild their lives, develop their skills, and thrive in their careers.
As our reputation grew for honest work, reliable service, and a commitment to hiring people with difficult backgrounds, we expanded to open a full-service physical shop at 2312 Private Road 7320, where customers can bring vehicles for comprehensive diagnostics and repairs. We also developed a dedicated fleet maintenance program to serve businesses with after-hours and weekend service options.
Today, we remain focused on our dual mission: delivering trusted, professional automotive service that puts our customers' needs first, while creating meaningful employment opportunities for people overcoming past challenges and working to live down the stigma that society places on them.
Everything we do is guided by these core principles
We believe in transparent communication and honest assessments. No unnecessary upsells—just what your vehicle needs. We're equally honest about second chances and the value of our diverse team.
We believe people deserve the opportunity to overcome their past and rebuild their lives. Our team comes from challenging backgrounds, and we provide a judgment-free, supportive workplace where everyone can thrive.
Every job we do reflects our commitment to excellence. Professional diagnostics, proper repairs, and long-lasting solutions—delivered by dedicated technicians who've overcome real challenges.
No need to drop off your vehicle or wait in a waiting room. We service your car at home, work, or on the road.
Operating 11am - 8pm, 7 days a week, with 24-hour roadside assistance when you need it most.
Our team brings professional expertise in diagnostics, engine work, brakes, AC, electrical systems, and more.
We serve Lubbock, Levelland, Shallowater, Slaton, Tahoka, Lamesa, Brownfield, and Seminole.
Dedicated after-hours and weekend fleet maintenance to minimize your business downtime.
Choose mobile service, our professional shop, or a combination—whatever suits your needs.
We believe that past challenges don't define future potential
Every member of the Reliable Automotive Services team comes from a background that society often stigmatizes. Many have struggled with addiction or have experienced incarceration. We see this not as a liability, but as evidence of courage, resilience, and determination.
By hiring and supporting people with difficult pasts, we're not just building a skilled automotive team—we're giving people the chance to rebuild their lives, contribute meaningfully to their communities, and overcome the stigma that too often traps people in cycles of exclusion.
We provide a safe, judgment-free environment where our team members can grow, learn, and succeed. In doing so, we create better service for our customers and demonstrate that second chances work.
A workplace where staff feel valued and respected, regardless of their past.
Ongoing training and mentorship to help our team build expertise and advance their careers.
Proving through our work that past mistakes don't define a person's future contribution to society.
100%
Satisfaction Focus
24/7
Emergency Service
8+
Service Areas
Professional
Certified Technicians
Experienced professionals with heart. Our team members bring real-world expertise and the determination to provide excellent service.
Expert Diagnostics & Engine Repair
Over 15 years of professional automotive experience. Specializes in complex diagnostics and engine repair work. Mentors other team members and ensures quality on every job.
Brake & AC Systems
Certified in brake systems and air conditioning work. Known for quick service turnaround and customer communication. Dedicated to delivering reliable solutions.
Mobile Service & Electrical
Expert in mobile service operations and electrical system diagnostics. Ensures customer satisfaction and manages on-site repairs with professionalism and care.
Every team member is committed to delivering quality workmanship on every repair.
We listen to your needs and provide honest recommendations and transparent communication.
We invest in training and development so our team stays current with automotive technology.
Contact us today to schedule your service. Whether you need mobile repair, shop work, or fleet maintenance, we're here to help.