Reliable Automotive Services logo

Reliable Service You Can Trust

For years, we've been committed to delivering honest, professional automotive repair right where you need it—whether at your location, our shop, or on your fleet schedule.

Reliable Automotive Services team and workshop

Our Story

Reliable Automotive Services was founded on two core beliefs: customers shouldn't have to inconvenience their lives just to get their car fixed, and everyone deserves a second chance. We started by bringing professional diagnostics and repairs directly to our customers' driveways, parking lots, and job sites across Lubbock and the surrounding Texas communities—while building a team of skilled technicians with diverse backgrounds and resilience.

Our staff members come from challenging backgrounds, including past addictions and incarceration. Rather than seeing these experiences as barriers, we recognize them as sources of strength, determination, and perspective. By providing a safe, supportive workplace free from judgment, we give our team members the opportunity to rebuild their lives, develop their skills, and thrive in their careers.

As our reputation grew for honest work, reliable service, and a commitment to hiring people with difficult backgrounds, we expanded to open a full-service physical shop at 2312 Private Road 7320, where customers can bring vehicles for comprehensive diagnostics and repairs. We also developed a dedicated fleet maintenance program to serve businesses with after-hours and weekend service options.

Today, we remain focused on our dual mission: delivering trusted, professional automotive service that puts our customers' needs first, while creating meaningful employment opportunities for people overcoming past challenges and working to live down the stigma that society places on them.

Our Mission & Values

Everything we do is guided by these core principles

Honesty First

We believe in transparent communication and honest assessments. No unnecessary upsells—just what your vehicle needs. We're equally honest about second chances and the value of our diverse team.

Second Chances & Safe Workspace

We believe people deserve the opportunity to overcome their past and rebuild their lives. Our team comes from challenging backgrounds, and we provide a judgment-free, supportive workplace where everyone can thrive.

Quality Workmanship

Every job we do reflects our commitment to excellence. Professional diagnostics, proper repairs, and long-lasting solutions—delivered by dedicated technicians who've overcome real challenges.

Why Choose Reliable Automotive Services?

Mobile Service Comes to You

No need to drop off your vehicle or wait in a waiting room. We service your car at home, work, or on the road.

Extended Hours & 24/7 Emergency Service

Operating 11am - 8pm, 7 days a week, with 24-hour roadside assistance when you need it most.

Experienced Technicians

Our team brings professional expertise in diagnostics, engine work, brakes, AC, electrical systems, and more.

Wide Service Coverage

We serve Lubbock, Levelland, Shallowater, Slaton, Tahoka, Lamesa, Brownfield, and Seminole.

Fleet Services Specialist

Dedicated after-hours and weekend fleet maintenance to minimize your business downtime.

Multiple Service Options

Choose mobile service, our professional shop, or a combination—whatever suits your needs.

Our Commitment to Second Chances

We believe that past challenges don't define future potential

Building a Better Workplace

Every member of the Reliable Automotive Services team comes from a background that society often stigmatizes. Many have struggled with addiction or have experienced incarceration. We see this not as a liability, but as evidence of courage, resilience, and determination.

By hiring and supporting people with difficult pasts, we're not just building a skilled automotive team—we're giving people the chance to rebuild their lives, contribute meaningfully to their communities, and overcome the stigma that too often traps people in cycles of exclusion.

We provide a safe, judgment-free environment where our team members can grow, learn, and succeed. In doing so, we create better service for our customers and demonstrate that second chances work.

Safe & Supportive Environment

A workplace where staff feel valued and respected, regardless of their past.

Skill Development & Career Growth

Ongoing training and mentorship to help our team build expertise and advance their careers.

Challenging the Stigma

Proving through our work that past mistakes don't define a person's future contribution to society.

100%

Satisfaction Focus

24/7

Emergency Service

8+

Service Areas

Professional

Certified Technicians

Meet Our Team

Experienced professionals with heart. Our team members bring real-world expertise and the determination to provide excellent service.

Professional mechanic technician silhouette

Master Technician

Expert Diagnostics & Engine Repair

Over 15 years of professional automotive experience. Specializes in complex diagnostics and engine repair work. Mentors other team members and ensures quality on every job.

Professional mechanic technician silhouette

Service Specialist

Brake & AC Systems

Certified in brake systems and air conditioning work. Known for quick service turnaround and customer communication. Dedicated to delivering reliable solutions.

Professional mechanic technician silhouette

Field Technician

Mobile Service & Electrical

Expert in mobile service operations and electrical system diagnostics. Ensures customer satisfaction and manages on-site repairs with professionalism and care.

Our Team Commitment

Professional Excellence

Every team member is committed to delivering quality workmanship on every repair.

Customer First

We listen to your needs and provide honest recommendations and transparent communication.

Continuous Growth

We invest in training and development so our team stays current with automotive technology.

Ready to Experience Reliable Service?

Contact us today to schedule your service. Whether you need mobile repair, shop work, or fleet maintenance, we're here to help.